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The sample Telecom Manager case studies on this website demonstrate our ability to deliver a wide diversity of skills, experience and talent to effectively tackle any business challenge.
- Allan: moved customer services customer satisfaction for a leading telecoms supplier from a very poor fourth place to 1st in industry within 15 months
- As Marketing Programme Director for Inmarsat Ltd, a leading telecommunications provider, Annie managed a market insight programme, and a team of 30 people, for the launch of a new $1bn+ service using GPRS and IP technologies
- Bernie has 20 years experience specialising in business change, process improvement, quality and programme/project management and Six Sigma, working in financial services, telecoms and a variety of industry sectors across Europe and the US
- At a major telco, David increased revenue per user by 17% and negotiated critical business partnerships
- As an interim marketing consultant, Douglas played a key role in the launch of Vodafone live!, Vodafone's biggest ever product launch
- Frank was one of a small management team that built Ireland On-Line from a small service to the dominant force in business and domestic connectivity - the company was purchased by BT for over €109m
- Greg: led change programme for Mercury Communications, introducing financial packages to improve the performance of company wide financial performance, cost centre management budget control and profit and loss with a cost saving of over £30 million
- Ian H: successfully programme managed the launch of an electronic top-up solution for pre-pay mobile phones from proof of concept stage to an operating company processing live transactions
- Jacqui's career has included call/contact centre and customer services management for BT
- As production and commissioning leader, Kevin managed and mobilised the second tier delivery teams within terminal buildings at Heathrow for the installation of Backbone Fibre Optic Cabling, Cat6 Cabling, Access Control, CCTV, WLAN, LAN, Voice, Cellular, PMR and Security Search
- At Ericsson Sweden, Mike restructured and ran the wireline system verification unit. Working closely with customers like Telia Sonera and Telecom Italia he delivered a 33% cost reduction plus greatly enhanced system quality
- Nick: Group Finance Director responsible for finance and administration at £30 million IT and telecom company
- In three weeks, Roger integrated the accounting functions of three recently acquired companies into one, for a telecommunications company
- Steve is a progressive and experienced executive with over 30 years’ experience and 16 years spent as a Board Director for a telecommunications manufacturer, with profit and loss accountability
- Wendy, who has an MBA from Warwick University, is a proven performer at optimising the performance of major call and contact centres in the private and public sectors including work for BT
IMA Guide to AWR
The Interim Management Association, of which Executives Online is a member, has published this guidance document on the Agency Workers Regulations which explains the distinctions and their impact (lack thereof) on companies using interim managers.
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