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Our global talent bank includes over 0 experienced Call Centre and contact centre Management Specialists. They have worked with plcs, public sector players and start-ups.
The sample Call Centre Manager case studies on this website demonstrate our ability to deliver a wide diversity of skills, experience and talent to effectively tackle any business challenge.
- Alex: Innovative and Confident Professional with Over 15 Years’ Senior Management Experience Gained in Customer Services & Call Centres
- Allan: Customer Care Leader Directs > 1,000-person Centres
- Greg: Headed Customer Billing Change Programme for Carphone Warehouse Launch of Free to Talk Service
- Heather: is a Facilities and Property General Manager with a Specialism in Call Centres
- An Excellent Leader and Strategic Thinker, plus Hands-on Implementer, Jacqui has Managed Some of the Most Demanding Call/Contact Centre Situations
- Paul L: Senior Manager with 20 Years' Experience in Sales and Customer Service Contact Centres, for Companies including Barclaycard, Great Universal Stores and Ntl Business
- Prit: Impressive Track Record at Setting up and Significantly Improving the Efficiency and Quality of Customer Service and Contact Sectors Operations for Major Companies in a Wide Range of Markets
- Wendy 1: Proven Performer at Optimising the Performance of Major Call and Contact Centres in the Private and Public Sectors
- Wendy 2: Highly Experienced Hands-On Contact Centre Manager and Director
Real Deals Portfolio Management Edition
Real Deals’ portfolio management edition explores how new management resources, including interim management, cash management, credit insurance, restructuring and pensions advisory, are helping private equity institutions manage the performance of their investment companies for the longer term.
